Among the most perplexing problems for public managers and policymakers is the make-or-buy question. Sometimes the private sector offers useful guidance. In the past month, for example, we have seen an entertainment firm (possibly a religious cult) providing not only facility maintenance for competitors, but a lesson in good manners (good guests clean up after themselves). In fact, the Sox have nicely swept out two different ball parks having practiced the skills at home, and are on track to tidy up in Florida this week. Nice Red Sox.
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Oh god, you’re one of them?